Job not running for past more than 24 hrs

I set up a few RNASTAR mapping on sept 17 2023 it was stuck and did not run, Just restarted the run again just with one samples still same problem, never even going to yellow/job running status!
What is the problem? can some one help?

Hi @mazam

We have one other report of unexpected delays over the weekend. Let’s consolidate your question with the other. You are welcome to also post back a share link to your history in that topic thread and I’ll take a look.