Locale error when running tools

I am recieving this error when running some tools in Galaxy:

/bin/bash: warning: setlocale: LC_ALL: cannot change locale (C.UTF-8)

I recieve this in other tools including count, needle, and paste. The used tool appears to correctly process the file, however I cannot use this in downstream tools and I have to download the processed file and re-upload it to continue working on them. Is this a Galaxy issue or something to do with my files?

Hi @Nathwhite001,
no, nothing’s wrong with your data, but there was a recent configuration change around the LC_ALL locale setting, which causes this as a side-effect.
I can confirm Paste and needle (so probably the entire EMBOSS suite) failing on .org, but we need more information about the identity of the count tool. @Nathwhite001 can you provide its tool ID?

@nate can you take a look at this and have those tools use the C locale as before? and sorry for starting this mess :frowning:

@Nathwhite001 As another workaround beyond the download/reupload dance, both needle and paste are working on usegalaxy.eu.

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Ah I see. The id of the count tool is “Count1”. Is there a way to export my workflow to usegalaxy.eu?

Well, that’s generally simple. In the list of your workflows, each WF should have a little download icon that downloads it as a small file to disk, and you can import such a file on another server using the import button in the top right corner of your WF list page on that other server (obviously, you will have to create an account there first).

Whether the import yields a runnable WF depends on whether the other server has all the required tools and potentially reference data installed. With .org and .eu you have a good chance that that’s the case, but I don’t know your specific WF.

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@Nathwhite001 “Count1” and “needle” are now working again on usegalaxy.org. “Paste1” should receive a fix soonish as well.

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That’s great thank you for adressing this and the update