Hello,
I am doing an analysis of previously published ChIP-seq data for a bioinformatics class that I am taking. When I try to use the plotFingerprint tool to compare the IP strength between two samples (treatment/control) it is giving me the following message:
“An error occurred with this dataset:
format png database mm10. Job failed.”
I’m not sure how to correct this issue so if anyone has any suggestions that would be great.
Thanks,
Anthony
Hi @aerb
Hopefully you have solved the problem by now.
The community had trouble helping because the question didn’t have enough context.
Posting the more details about inputs, parameters, and full error logs would be helpful next time you need help.
- troubleshooting-errors – covers how to review logs for any job, not only red/failed
- understanding-input-error-messages – covers the same top-level technical data problems we would check for at this forum
- sharing-your-history – public is best (more people can help) but if you would rather share this privately, state so and we can set up a direct message thread to use