Error in generating plot using plotFingerprint

I am doing an analysis of previously published ChIP-seq data for a bioinformatics class that I am taking. When I try to use the plotFingerprint tool to compare the IP strength between two samples (treatment/control) it is giving me the following message:
“An error occurred with this dataset:
format png database mm10. Job failed.”
I’m not sure how to correct this issue so if anyone has any suggestions that would be great.

Hi @aerb

Hopefully you have solved the problem by now.

The community had trouble helping because the question didn’t have enough context.

Posting the more details about inputs, parameters, and full error logs would be helpful next time you need help.