Hi there. I’m having the same problem. Did you fix this? I really need to use this tool to facilitate and teach some students to analyze an RNA seq.
Welcome, @lfdeoliveira
Let’s ask the tool developers for help at their chat. They may reply here or there, and feel free to join. You're invited to talk on Matrix
Meanwhile, if you could share more about your configuration, that might matter and speed this up. Do other tools work? What release are you running? What configuration have you done already?
And, some resources:
Hi @jennaj Thanks for your return. I’m using a local Galaxy version 21.01. The tool Faster Download and Extract Reads in FASTQ format from NCBI SRA (Galaxy Version 2.11.0+galaxy1)
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